Workplace Violence Prevention

Course Details:

• Category: Human Resources
• Duration: 60 minutes
• Target Audience: All Employees

Course Overview: Employers should be concerned and continually committed to the health and safety of employees, and therefore should not tolerate violence in the workplace. Workplace violence is any physical assault, threatening behavior, or verbal abuse occurring in a work setting—i.e., anything from shootings to obscene phone calls to harassment. This training is for employers and employees to know how to de-escalate potentially violent situations, recognize when an individual may turn violent, and when to enlist help.

Training Includes:

• American National Standards
• OSHA Standards and Statistics
• Violence in Healthcare

Types of Workplace Violence

• Criminal Intent
• Customer/Client/Patients
• Worker on Worker
• Personal Relationship

• Forms of Violence
• Lasting Effects of Workplace Violence
• Workplace Violence Program
• Helpful Tip from the Crisis Prevention Institute (CPI)
• Weapons and Dangerous Tools Policies
• Ways to Reduce Violence
• How to Protect Individuals

Identifying Threats of Violence Characteristics

• Physical
• Behavioral

• Dealing with Potentially Violent People
• De-Escalating Techniques
• Guidelines for Handling Types of Threats
• OSHA Educational Materials