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Crisis Management

Course Details:
Category: Human Resources Duration:
30 minutes
Target Audience: All Employees; Administrators
Course Overview: Crisis management is the process by which an organization deals with a sudden emergency type situation that often threatens the organization itself, employees, clients, or patients. A crisis can occur in several forms, such as natural disasters, technical breakdowns, workplace violence, organizational misdeeds, etc. this training provides the necessary guideline for organizations to have prior to a crisis happening, including how to identify, prepare and respond to crisis situations.

Training Includes:

  • Components of Crisis Management

  • Types of Crisis

  • Preparations Needed in Place Prior to Crisis

  • Communication Channels in Crisis

  • Recognizing Workplace Violence

  • Responding to Escalating Behavior

  • Behavior Warning Signs

  • Appropriate Protocol for Employees

  • Crisis Recovery