Crisis Management

Course Details:

  • Category: Human Resources
  • Duration: 30 minutes
  • Target Audience: All Employees; Administrators

Course Overview: Crisis management is the process by which an organization deals with a sudden emergency type situation that often threatens the organization itself, employees, clients, or patients. A crisis can occur in several forms, such as natural disasters, technical breakdowns, workplace violence, organizational misdeeds, etc. this training provides the necessary guideline for organizations to have prior to a crisis happening, including how to identify, prepare and respond to crisis situations.

Training Includes:

  • Components of Crisis Management
  • Types of Crisis
  • Preparations Needed in Place Prior to Crisis
  • Communication Channels in Crisis
  • Recognizing Workplace Violence
  • Responding to Escalating Behavior
  • Behavior Warning Signs
  • Appropriate Protocol for Employees
  • Crisis Recovery