Crisis Management

Course Details:

• Category: Human Resources
• Duration: 30 minutes
• Target Audience: All Employees; Administrators

Course Overview: Crisis management is the process by which an organization deals with a sudden emergency type situation that often threatens the organization itself, employees, clients, or patients. A crisis can occur in several forms, such as natural disasters, technical breakdowns, workplace violence, organizational misdeeds, etc. this training provides the necessary guideline for organizations to have prior to a crisis happening, including how to identify, prepare and respond to crisis situations.

Training Includes:

• Components of Crisis Management
• Types of Crisis
• Preparations Needed in Place Prior to Crisis
• Communication Channels in Crisis
• Recognizing Workplace Violence
• Responding to Escalating Behavior
• Behavior Warning Signs
• Appropriate Protocol for Employees
• Crisis Recovery