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Effective Communication

Course Details:
Category: Human Resources Duration:
30 minutes
Target Audience: All Employees
Course Overview: In a healthcare setting, being an effective communicator requires a range of communication skills that can be used in a variety of situations with patients and coworkers. Effective communication is a learned skill that requires us to adapt to different needs and is essential for teamwork, decision making, and problem-solving.

Training Includes:

  • Communication Competence

  • Five Important Skills

    • Develop a Range of Communication Skills

    • Adapt Communication Approach

    • Dual Perspective

    • Monitoring

    • Commitment

  • Effective Listening

  • Conveying Mindfulness

  • Verbal and Nonverbal Communication Skills