Effective Communication

Course Details:

• Category: Human Resources
• Duration: 30 minutes
• Target Audience: All Employees

Course Overview: In a healthcare setting, being an effective communicator requires a range of communication skills that can be used in a variety of situations with patients and coworkers. Effective communication is a learned skill that requires us to adapt to different needs and is essential for teamwork, decision making, and problem-solving.

Training Includes:

• Communication Competence
• Five Important Skills
• Develop a Range of Communication Skills
• Adapt Communication Approach
• Dual Perspective
• Monitoring
• Commitment
• Effective Listening
• Conveying Mindfulness
• Verbal and Nonverbal Communication Skills