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Continuous Support is Always Included in your Program
Being a Medical Practice Administrator or Manager in today's evolving healthcare marketplace is a complex, multidisciplinary job, and at Healthcare Compliance Pros, we understand the struggle to balance all that is required. That's why every client enrolled in our CORE Compliance Program we include at no extra charge, their own team of specialists in compliance and program support, available to them for any questions that arise. Your team knows you and your practice and are willing to help with your program whenever needed, we are just a click or call away.
Added responsibilities of healthcare professionals have grown exponentially; that is why we always include client support with your compliance program. Our custom designed CORE Compliance Programs come with the added benefit of your own compliance specialist, who knows you and your practice needs and is available to help you and your organization develop a culture of compliance, not just today, but moving forward.
Your comfort is our top priority and here's how we achieve that level of service:
We are here for you, every step of the way
Your assigned HCP specialist is available to you year-round and helps you with Policy and Procedure creation, population and distribution of your employees’ training with your organizational information, and the assignment of required compliance assessments.
Building your program is trouble-free and done for you
Each client receives an initial “setup” conference with their specialist where the program is defined and your initial P&P’s are discussed.
Your HCP specialist can then assign trainings and assessments and issue the initial email invitations to employees.
Working together equals success
We work with you each year in an ongoing relationship to further refine and develop any additional requirements.
Because we know you have a busy schedule, we also email you a semi-annual compliance review addressing any concerns regarding your compliance program and help identify possible solutions when needed.
You’ve got a friend at HCP – keep in touch
On an ongoing basis, your HCP specialist is directly available to you and your staff to provide compliance and technical support (at no additional charge). You have their direct phone number and email address. Reach out to them and you will truly see the value of HCP Compliance Services.
Wonderful Customer Support Team
I rank HCP Five stars, of course. You are readily available whenever I need help. Very unusual to encounter such great support in healthcare. I can't think of a single thing that you could do better!
- Ashley K.
Rapid Response Time
You guys have been great. I am always able to talk with someone or email and get a quick response. Thanks for helping me add and delete employees and for sending the instructions. Your team is always so quick to send me the information I need. I'd recommend HCP to anyone seeking online compliance support!
- Janice H.
HCP is Efficient
HCP is efficient, easy, and very user friendly. When I need it, I always get personal help almost immediately. Things run extremely smoothly
- Sandy P. (65 Employees)
Fast and Efficient Team at HCP
I kind of walked into this not knowing what was available (new to job one year ago). HCP has been a lifesaver. I have been happy and relieved to be made aware of all you have to offer. I was searching for some kind of "active shooter training" and there it was from HCP. It makes my job so much easier. I never have to wait to talk with someone and email questions are answered almost immediately. I really am impressed, 5 stars and thanks HCP!
- Michael F.
Amazing Customer Support
I found it very easy to create our own safety training module with your system, with the help of our adviser. We were up and running in no time, with easy access to consultants by phone or email. Your system has made it so much easier to track our employees’ training, keep it up to date and to make our safety training accessible online to area emergency personnel.
- Shannon S., Safety Compliance Officer (84 employees)
Compliance Solved with HCP!
We are very happy. We love the online training. We have struggled in the past with compliance issues but that has completely ended because of HCP. Any practice will benefit by using HCP. We uploaded our Employee Handbook and Code of conduct easily and quickly. We are always able to speak with knowledgeable people when we call and the phone is answered by live support staff.
- Penny J. (Medical Diagnostics)
Make the Call.
I have tried setting up compliance in the past, buying manuals, reaching out to consultants, etc, but HCP was by far the easiest and most cost effective. They hold your hand through the entire setup process (which is where most of us fall off). They customize it to your practice and keep your program updated with new regulations. The system is very easy to follow so you can make updates yourself. I have also found them very responsive to my compliance questions and issues.
- Joseph M., Practice Administrator (90 emp.)