Dedicated Compliance Support
Live Support from Compliance Advisors
Being a Medical Practice Administrator or Manager in today's evolving healthcare marketplace is a complex, multidisciplinary job, and at Healthcare Compliance Pros we understand the struggle to balance all that is required.
That is why every client enrolled in our CORE Compliance Program is provided their own team of specialists in compliance and program support, available to you for any questions that may arise.
We are here for you, every step of the way.
Your assigned HCP specialist is available to you year-round and helps you with Policy and Procedure creation, population and distribution of your employees' training with your organizational information, and the assignment of required compliance assessments.
Building your program is trouble-free and done for you.
Each client receives an initial "setup" conference with their specialist where the program is defined and your initial P&Ps are discussed.
Your HCP specialist can then assign training and assessments and issue the initial email invitations to employees.
Working together equals success.
We work with you each year in an ongoing relationship to further refine and develop any additional requirements.
Because we know you have a busy schedule, we also email you a semi-annual compliance review addressing any concerns regarding your compliance program and help identify possible solutions when needed.
You've got a friend at HCP - Keep in touch.
On an ongoing basis, your HCP specialist is directly available to you and your staff to provide compliance and technical support at no additional charge.
You have their direct phone number and email address. Reach out to them and you will truly see the value of HCP Compliance Services.
"I rank HCP Five stars, of course. You are readily available whenever I need help. Very unusual to encounter such great support in healthcare. I can't think of a single thing that you could do better!"
"You guys have been great. I am always able to talk with someone or email and get a quick response. Thanks for helping me add and delete employees and for sending the instructions. Your team is always so quick to send me the information I need. I'd recommend HCP to anyone seeking online compliance support!"
"I just had a call with your support staff this morning and the issue was resolved immediately. Much appreciated."
"I kind of walked into this not knowing what was available (new to job one year ago). HCP has been a lifesaver. I have been happy and relieved to be made aware of all you have to offer. I was searching for some kind of "active shooter training" and there it was from HCP. It makes my job so much easier. I never have to wait to talk with someone and email questions are answered almost immediately. I really am impressed, 5 stars and thanks HCP!"
"I always get great help and fast! Every time I have called or emailed."
Northwest Rheumatology Associates
"We are very happy. We love the online training. We have struggled in the past with compliance issues but that has completely ended because of HCP. Any practice will benefit by using HCP. We uploaded our Employee Handbook and Code of conduct easily and quickly. We are always able to speak with knowledgeable people when we call and the phone is answered by live support staff."
"I have tried setting up compliance in the past, buying manuals, reaching out to consultants, etc, but HCP was by far the easiest and most cost effective. They hold your hand through the entire setup process (which is where most of us fall off). They customize it to your practice and keep your program updated with new regulations. The system is very easy to follow so you can make updates yourself. I have also found them very responsive to my compliance questions and issues."
Practice Administrator. 90 Employees
"We love working with your company. You make everything very easy. I have found a few issues and you have addressed them almost immediately. I appreciate your calls to follow up and make sure we are happy."
"I am very happy with HCP. Every time I reach out to you I get a very prompt response. We are comfortable with our complinace status."
"Absolutely great service. Never have a problem. You always respond quickly and with patience. I am glad you called and thanks for answering my questions about adding internal training modules."
"We are doing really well with your system. Everything has run perfectly. Training is easy and the reminders are great."
"I am so glad that I have this resource being we are a small practice and I am in charge of many things, wearing many hats. Your team is very responsive to my requests. I just need more time to be able to work on compliance more and get better processes in place but again so thankful to have this resource."
"You are doing an awesome job. Service and support is great. We are very happy with HCP."