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Providing an efficient, simple, and cost effective way to stay current.

At Healthcare Compliance Pros (HCP), we understand that the healthcare industry continues to face a significant amount of regulatory oversight in HIPAA, OSHA, Corporate Compliance, and Human Resources. Much of the regulation requires not only creating a compliance program (with all the relevant policies and procedures), educating their staff, and providing ongoing assessment and auditing of their programs; but the ongoing burden of regulatory updates and employee re-education.

Many healthcare organizations have struggled to find an efficient, simple, and cost effective way to stay current with these high overhead, low reward liabilities. Having seen this frustration firsthand, HCP has created innovative online tools and comprehensive compliance support to address these needs.

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Our Goals are Aligned with Your Need for a Comprehensive Compliance Program

Our goal is to deliver the tools, training and support that our clients need to create quality systems to provide superior care to their patients and safety to their employees. We accomplish this goal by keeping our clients updated and informed of any changes or new federal regulations, rules or laws they are required to follow. Changes are then  automatically updated into your employee training in your CORE Compliance program which includes: HIPAA, OSHA, Human Resources and Corporate Compliance. 

Our online interactive training modules, forms, and materials are kept up-to-date based on the current law and are customized to your office and your policies and procedures. We provide a personal touch by assigning each client an account specialist they can contact directly to access our team of experts and consultants for all of their compliance-related issues. Your account specialist also contacts your office periodically throughout the year to inform them of important news, confirm that they are using or have implemented any new mandatory federal policies or regulations, and assist in the development of their customized trainings and compliance program.

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Our team is made up of both healthcare and legal professionals who have decades of experience having served in healthcare administration, compliance and information technology (IT).

  • Eric Christensen

    Director of Client Services

    Eric is a nationally recognized speaker and author on compliance topics and practice management. Eric co-founded Healthcare Compliance Pros in 2011, bringing his 30+ years' experience in healthcare compliance, IT administration, and education to the organization. Eric's background in IT administration has been instrumental in providing a technical view of an organization's adherence to HIPAA Privacy and Security policies. Eric's experience and expertise are highly regarded in the Security Risk Audits he is asked to perform for hundreds of healthcare entities. Eric's experience brings a unique perspective into compliance and implementation in the medical community.

    Eric is highly involved in on-site client audits to ensure HIPAA regulatory requirements are effectively implemented to protect healthcare entities from serious violations resulting in serious fines. Eric possesses a broad knowledge of telemedicine, e-PHI, MIPS/MACRA, employee hiring and firing, and more. Eric's educational experience in Healthcare Administration and Information Technology partners well with his many certifications; MCSE, CCNA, CHCP, and others.

    In addition to his practice management and IT experience, Eric is a nationally published author with the AAOE, MGMA, AMA, AOA, and dozens of other organizations. Eric regularly holds educational webinars to assist healthcare organizations understand new HIPAA and OSHA laws including information about MIPS/MACRA and other regulatory requirements.

  • Bryan Roberts

    Director of Operations

    Prior to co-founding Healthcare Compliance Pros, Bryan Roberts provided years of legal healthcare experience as counsel for insurance companies, medical organizations, and private physicians. Bryan assisted clients with both legal and regulatory issues, including OIG and CMS audits and fines. Clients have also benefited by Bryan's guidance in helping them set up successful compliance programs to avoid government fines. Along with regulatory compliance, Bryan also has experience in employment law and has written employee handbooks and represented clients in litigious employee-related proceedings.

    Bryan is a nationally-recognized speaker with several advocacy groups including HBMA and Utah MGMA. Bryan's legal expertise sheds light on many of the issues related to covered entities and business associates. He helps clients understand restrictive state and federal laws pertaining to HIPAA, OSHA, and CMS. In addition to managing HIPAA legalities, Bryan regularly assists in authoring, review and presentation of client webinars updating them on new laws and regulation requirements.

    Bryan has a Juris Doctorate degree from Creighton University and an undergraduate degree from Brigham Young University.

  • Chad Schiffman

    Director of Compliance

    Chad joined Healthcare Compliance Pros (HCP) in 2014 as the Director of Compliance. Chad's seasoned background includes over 20 years combined experience in healthcare, information technology and compliance consulting services. Chad is primarily involved in consulting with healthcare clients about their HIPAA and HIPAA HITECH-related issues including breach determination, breach mitigation and corporate OIG and CMS compliance.

    Chad is involved in several on-site client audits and helps successfully implement HIPAA regulatory requirements to protect healthcare organizations from serious fines related to audits and breaches. Through his national experience in remediating regulatory issues, Chad possesses a broad knowledge of U.S. state and federal agencies and provides in-depth regulatory support and assistance for all clients.

    In addition to working directly with clients related to all compliance matters, Chad is also a main contributor to HCP's weekly healthcare forum where he shares his expert knowledge related to industry topics, trending compliance news, and new regulation requirements. Chad is a published author with several advocacy groups including MGMA, AAOE, RBMA, AOA, PAHCOM, and HBMA.

    Chad holds undergraduate degrees in the areas of Medical Specialties and Healthcare Administration, and a master's degree in Healthcare Informatics.

  • Loretta Maddox

    Account Executive/Compliance Specialist

    Loretta Maddox is an Account Executive/Compliance Specialist with Healthcare Compliance Pros. (HCP). Prior to joining HCP, she served as a senior medical practice consultant for a medical professional liability insurance company, director of practice management for the Arkansas Medical Society and clinic administrator for an orthopaedic practice. She has over 20 years' experience in the healthcare industry. Loretta's expertise is regulatory compliance with an emphasis on HIPAA and the HITECH Act. She authors articles for various industry publications, provides education to medical schools and residency programs, and speaks at the state and national level for professional associations. She received her master's degree in health law and policy from the Cumberland School of Law at Samford University, is a board-certified Fellow in the American College of Medical Practice Executives and is Certified in Healthcare Compliance.